Contact us
Have a question before you order, or need help with one already placed? A real person on our team is here to help. Email is the fastest way to reach us, and we reply within one business day.
Email usOrders, shipping, certificates of analysis, and anything about your account.
support@rttpeptides.comBulk pricing, lab and reseller accounts, and media enquiries.
wholesale@rttpeptides.comResponse time and hours
Messages sent over the weekend or on a US holiday are answered the next business day. Including your order number, if you have one, helps us reply faster.
Before you writeQuick answers
Many questions have an instant answer here:
- Track your order for live shipping status and your order number.
- Shipping and delivery for dispatch times, transit, and cost.
- Verify a COA to look up the certificate of analysis for any lot.
- How to pay for accepted cards and checkout help.
- FAQ for the questions we hear most.
Contact FAQ
How fast will I hear back?
We reply to every email within one business day. Our support hours are Monday to Friday, 9 to 5 ET, so a message sent over the weekend is answered the next business day.
Do you have a phone number?
We handle support by email so every request is tracked and routed to the right person, with a written record you can refer back to. Email support@rttpeptides.com and we will reply within one business day.
How do I check my order status?
Use the Track your order page with the order number from your confirmation email for live carrier status. If anything looks wrong, email us with your order number and we will look into it right away.
Do you offer wholesale or bulk pricing?
Yes. Write to wholesale@rttpeptides.com or see the Wholesale page for volume pricing and lab accounts.
All products are supplied as research reagents for laboratory research use only. They are not drugs, foods, or supplements, and are not for human or animal use. Sales and shipping are within the United States only.